Musical Instrument Retail Sales - Richmond (TLM-RMD-RS)
Department: Combo
Job Type: Full Time, Commission
Location: Richmond
Position(s) Available: 1
Job Description
We are seeking an experienced and results-driven sales expert with strong passion for music and experience with music instruments and equipment to join our energetic Richmond store sales team. Candidates for this position should prioritize customer care, acquisition, and company profitability.
Salesperson Duties and Responsibilities
- Engage customers in person in store with excellent customer service and salespersonship
- Generate and qualify leads via phone and email
- Schedule sales and follow up appointments as well as other activities that lead to sales
- Follow up and promote products/services to new and existing customers
- Close sales by means of excellent customer service and salespersonship
- Develop strategies for more effective sales closing, share with team
- Maintain positive business and customer relationships to prolong customer lifetime value
- Prioritize and/or escalate client questions and concerns to increase client satisfaction
- Source and develop client referrals
- Track personal appointments, status reports, and sales
- Meet or exceed monthly sales goals
- Continuously improve through feedback
Salesperson Requirements and Qualifications
- A strong passion for all different genres of music
- A musical background with good knowledge of acoustic and electric guitars, amps, effects and accessories
- Working knowledge of guitars, keyboards, drums, music technology, brass wind and strings preferred
- Excellent customer service and communication skills, both verbal and written
- Aptitude for negotiation and persuasion
- Highly motivated, determined, and target driven
- Proven track record in the sales environment
- Ability to meet and exceed monthly sales quota
- Ability to create and deliver client presentations
- Expert in time management and personal organization
To keep our staff and customers safe, we require staff to wear face coverings, have temperature checks at start of shift and practice regular hand washing. We have installed plastic barriers and hand sanitizer.
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