I bought a keyboard that was turned out to not be as portable as I had hoped. Stephan exchanged it for a smaller one without any issues. Thank you Stephan!
- Patrick McGee
I recently picked up a Thunderbird bass and was unsure of the strings I should get. Ed and everyone behind the counter all helped me to pick the perfect strings. It was really appreciated. And the security guard also wished me a grest weekend. It was a very good experience. Thank you
- William Patko
There are other places we could shop for needs but we come here for the wonderful, friendly service and the enthusiasm. The team took time, on a very busy Sunday, to encourage my daughter and her interest in music. They went above and beyond, with their support and helpfulness.
- Crystal Bos
A fun experience shopping for musical instruments.
- Kit (Christopher) Taylor
Kurt and all of the staff at the Surrey location are always fantastic every time I visit. Keep up the good work.
- Ryan Dyck
Colin was amazing. He helped me to understand the best set of electronic drums that i should consider based on my price point. He also was willing to answer some basic beginner drum questions that i had.
- Pam Reid
I am a very inexperience Guitar player and wanted a premium guitar. Randy was helpful and respectful in helping me with my decision
- Blair Reid
I really appreciated Gary and his assistance in trying to select a bass guitar as a beginner. He definitely made the price just right upon learning I was a Canadian Navy veteran from Langford so I could pass on the news to others
- Michael C Seinen
Gary's customer service is truly exceptional - he is knowledgeable, friendly and he goes above & beyond.
- Harry Nielsen
I went to the store in Langley and met Andre Bouget. I was having trouble changing the strings on my Fender Stratocaster. Andre was amazing. He changed the strings for me and then did a complete setup for me. The result is like a new guitar. I would highly recommend this store and especially Andre, if you any questions or concerns, he is the man to talk to. Customer service like this is rare and I really appreciated it.